The player from Uk is accused of breaching reward terms by putting one bets greater in comparison to the allowed ones. Just after a closer assessment, we ended up rejecting this complaint as unjustified.
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The casino later on informed us The difficulty that induced the deposit limit placing to not functionality propersly had been fixed. The player's deposits were being refunded. The player's criticism was closed as 'Fixed'.
Members of our casino overview workforce collect details about buyer guidance and available languages when reviewing online casinos. Within the table below, you are able to see an overview of language choices at Lucky 31 Casino.
The participant's winnings have been voided for betting over the utmost permitted limit. The player experienced misunderstood The foundations pertaining to which game titles contributed for the wagering necessities mainly because of the way it absolutely was published in the conditions and terms.
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Soon after some discussion, the casino presented the player a bonus in payment with the reduction of their winnings In cases like this. The player agreed with this consequence, and And so the grievance was resolved.
The participant from Portugal claimed that Fortunate 31 Casino experienced authorized her to carry on depositing further than her established Restrict. Despite her reporting this, her account was blocked but she obtained no response from help. She not long ago found out that Blessed 31 wasn't certified to function in Portugal, and thus she requested a refund of her last deposit of a hundred thirty euros.
The player from France experienced claimed a bonus and had winnings worth 500 USD. The casino had deducted 400 USD from her harmony, stating that the most withdrawal from the reward was a hundred USD. The player had obtained this stability but had contested the unclear stipulations.
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